The Next Step in Client Experience Management
How We Support Your Team
Streamlined Client Experience Workflow
We use our purpose built platform that seamlessly engages, follow-ups, collects data and reports on what your clients are saying about their health care experiences.
Multi-channel Client Engagement
Engage with patients through their preferred communication channels, enhancing accessibility and convenience including web surveys, IVR (Interactive Voice Response), chatbot, and traditional mail integration.
Survey Preparation and Simulation
Prepare for CG CAHPS surveys with simulated assessments, tailored strategies, and actionable insights to improve satisfaction.
Strategic Improvement Planning
Develop actionable, customized plans to enhance patient satisfaction, operational efficiency, and long-term success.
Performance Tracking and Reporting
Track progress with clear KPIs, regular reviews, and insights to ensure high standards and evolving patient needs are met.
Security and Compliance
HIPAA compliant data handling and security measures ensures patient data confidentiality, maintains regulatory compliance, and builds trust with healthcare providers and patients.
Streamline Your CG-CAHPS Collection Process
Our research process transforms CG-CAHPS survey administration, offering self-administering clinicians and group practices by efficiently gathering deeper patient insights. Our platform has been meticulously designed to integrate with your current systems, streamlining the entire process from survey deployment to in-depth analysis. We take care of it all so you can concentrate on the heart of healthcare—providing outstanding patient experiences.
Why Choose Us?
We are more than just researchers. We are your partner in elevating patient care. Our team will lead you patient centered research combined with innovative technology, advanced analytics, and decades of experience, C3 Analytix is your partner in delivering exceptional patient care and achieving measurable success.
